FAQ

Most popular questions

Is FinFX regulated?

FinFX is a brand name operated and run by Best Choice FBC Ltd, a regulated company by the CySEC with license 234/14. If you are trading on FinFX website, this means you are trading with Best Choice FBC Ltd, a regulated company.

What is the minimum / maximum deposit?

The Minimum deposit for Micro account is: 100 EUR / USD / CHF / GBP
The Minimum deposit for ECN account is: 1 000 EUR / USD / CHF / GBP
The Minimum deposit for ECN Pro account is: 10 000 EUR / USD / CHF / GBP

There aren't maximum deposits - you may deposit as much as you require on your trading account.

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Where can I see your spreads?

You can see our Live Rates here. The table shows current spreads as well as average spreads.

How can I deposit/withdraw funds?

You have various deposit and withdrawal options such as bank wire transfer, credit/debit card, and Skrill (Moneybookers).
See deposit options and information here.
See withdrawal options and information here.

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Why should I choose FinFX?

FinFX’s core values can be summarized with the following three key values: Reliability, Offering Great Trading Conditions and Customer Focus.
Read more about Why Choose FinFX?

Where are your servers located?

Our servers are located in New York.

Is scalping allowed?

We accept all trading styles. Our ECN / ECN Pro accounts offer great conditions for scalping.
You are welcome to open a live account our website:

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Are client funds segregated?

Yes they are. Clients funds are held in a different account which is separate from the company’s own funds.

Is hedging allowed?

We accept all trading styles. Read more about FinFX trading conditions and benefits.

Are Demo and Live accounts identical?

In terms of functionality and prices, yes. The only difference is that trades on demo accounts are executed on our server, while trades on live accounts are executed on the Interbank markets. Therefore, the fill price on live accounts may be different due to the available liquidity at the time of execution.

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What are the Margin Call and Stop Out levels on your trading accounts?

The Margin call is 150% on all of our live Trading Accounts. The Stop out is 100% on all of our live Trading Accounts.
Micro: Margin call 150%, stop out 100%
ECN: Margin call 150%, stop out 100%
ECN Pro: Margin call 150%, stop out 100%
Read more about our Trading Accounts.

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Can I have multiple trading accounts?

Due to security and regulatory reasons there might be restrictions on the number of accounts you might have. Please contact our support.

How can I open a Live Account?

1) Click for a new account.
2) Choose the correct Trading Account: Micro / ECN / ECN Pro
--> and click on Open Personal Account / Open Company Account
3) Fill-in the information required and click Send application
4) You will receive an email with your FinFX Back Office portal credentials.
5) Use the Back Office portal to submit the necessary documents to verify your account.
6) After you receive the account opening confirmation you can fund your account and start trading.

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How long does wire transfer withdrawal take?

Withdrawals via wire transfer take 2-5 bank days.

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Why are none of my custom indicators and EA's working on the build 600+?

On the build 600 the correct folder for the indicators and EA's changed. To install the files in the correct folder:
a. Start the MT4 platform
b. Go to menus File -> Open Data Folder
c. Navigate to MQL4 folder
d. Copy or move the indicator or EA files into Indicators or Experts folder
e. Restart the platform

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What is your GMT offset? Do you observe DST (daylight saving time)?

Our MetaTrader 4 GMT/UTC offset is +0 on all our Servers and Trading Accounts. Therefore daylight saving time is not observed either.
See more information about our Trading Accounts here.
However, the DST affects to our Office Hours that are GMT/UTC+2 based during winter time and GMT/UTC+3 during summer time.
More information about FinFX Office Hours.

What language options are available?

FinFX currently offers support in English.
However, the MetaTrader 4 Trading Platform is available in over 30 languages, including:
Arabic, Bulgarian, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Danish, Dutch, Estonian, English, Farsi, French, German, Greek, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Mongolian, Polish, Portuguese, Russian, Serbian, Slovak, Spanish, Swedish, Turkish, and Vietnamese.

How do I trade Forex?

If you are new to Forex trading, we suggest that you open a free demo account for practicing and watch our Forex education video tutorials.

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How can I open a Demo Account?

1) Go to Demo Account page.
2) Fill-in the information required and click Send Application
3) Download MetaTrader 4 from the link and follow the instructions to start trading.
View MetaTrader 4 video tutorials.
View Installing MT4 on Mac guide.

Click for a new account.

Where can I download MetaTrader 4 / MT4?

When you open any Trading Account with FinFX you will get your link to download the FinFX MetaTrader 4.
OR:
You can find FinFX MetaTrader 4 web installer here. The Installer will download about 7 MB package during installation. Now with new server's IP built-in.The web installer will download the latest available installation package directly from MetaQuotes' CDN.

Click for a new account.

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FinFX News

Trading Conditions & Benefits

  • Raw spreads starting from 0.0 pips
  • True ECN/DMA environment
  • Flexible leverage up to 1:200
  • Variety of order types for all styles of trading
  • Scalping allowed - absolutely no restrictions
  • EAs enjoy the best possible conditions
  • Prices quoted to 5 decimal places
  • Hedging allowed
  • FIFO rule not applicable
  • Open and fund a trading account in your choice of currency: EUR / USD / CHF / GBP
  • Various deposit and withdrawal options such as bank wire transfer, credit/debit card and Skrill
  • Unmatched client support - 24/5
  • Multi-lingual support - English, German, Russian, Finnish and Spanish
  • Complete transparency from A to Z

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